Frequently Asked Questions

How do I do this? How do I look into booking a party?

Use the ” Book Party Now ” Book your event on our square appointment page send in your date time and we’ll respond letting you know if it is available. Just confirm and that’s it!

How do I know the trailer can come to my house?

Our drivers are excellent and can go nearly anywhere. As long as your driveway or street isn’t on a very sharp hill, there is sufficient space for truck and 32ft trailer to park/ enter and exit we can come. Otherwise, you can divert us to a nearby park, church or parking lot!

Do You Have Internet Gaming Available (like Fortnite)?

We do have Fortnite and other online Battle Royal Game Play available. For an additional fee and if internet service is available we can use our own internet hotspot to run up to 4 systems for internet game play. If you do not want to pay the additional fee or internet service is not available for our hotspot we do have a 200 ft ethernet cable we can run to your home internet modem and plug in to ou trailer to insure great internet service for an awesome online gaming experience!

Will the kids know what to do?

That’s why our Game Coach is on site. He/She helps the kids along, inspires and instructs. We make sure it’s the party of the year!

Should I be concerned about the types of games for kids?

If you have such concerns, inform the Game Coach upon arrival and he/she will make sure that the gaming is appropriate. Otherwise, he/she will follow the lead of the guest(s) of honor and make sure they are having the time of their lives!

What about bad weather?

We come rain, shine, temps below freezing or over 100 degrees— we are climate controlled! As long as it is safe for us to drive.

What time should I make the party?

We suggest that you tell your guests that the party is one hour or half-hour before our arrival time — that way they eat first & they all see the grand arrival of our mobile video game theater!

Will the truck be driving during the party?

No it will not! It is against the law to drive while the trailer is occupied.

What if too many people show up to the party? Is there an extra charge?

Certainly not! Bring them on! We’ll keep them all having fun!

Do I request certain games?

We always bring the full game library to every event and your Game Coach will listen to and make suggestions to make your event successful. We do request that if you want a certain game that you contact us ahead of time.

Do I tip the Game Coach?

The Game Coach is there to make sure that your group is making the most of our high-tech fun. He/she tutors, inspires and entertains. Tipping for service is a great idea.

Do I have to pay for the party in advance?

Our reservations go quickly. In order to hold your booking, you must pay online or arrange to drop your payment off with us. Otherwise, your date and time is still open for booking by others. Please call to discuss if your organization or situation is an exception and we can talk about options.

How does the free T-Shirt and invitations work?

As soon as you confirm your party online and request the invitations, we will mail invitations to you and we will bring your guest of honor a ROLLING VIDEO GAMES NORTHBAY T-SHIRT!!!

Is a cake included?

No RVG NorthBay does not offer a cake. We offer a Rolling Video Games T-Shirt & small gift for guest of honor.

What time will you be arriving?

The Game Coach arrives in plenty of time to be setup and start your party at the designated start time. Normally between 10-15 minutes ahead of time. (when traveling for events we cannot control traffic and will contact you if we are not able to make it right on time. This will not affect your time of game play.)

Where can I view your official policies?

Our Policies Page <insert link open in new tab>